Customer Service

Shipping & Delivery
Slaughter FX Ships all products through Australia Post and other related Couriers. All our products are shipped standard post in the included price. If a customer requires EXPRESS SHIPPING they must contact us first so we can charge accordingly.
Privacy & Security
Slaughter FX products are made for the general public, the only time Slaughter FX will be confidential about any of our props is when they are custom made for films and/or private collectors.
Returns & Replacements
Slaughter FX Does NOT refund under and circumstance, if you are unsure of the product/DVD Don't purchase it. All props are made to be static props and normal film wear and tear is to be expected. If you, your crew or your friends are rough with the props then it's your own fault. Silicone products will tear if not handled correctly.
If your ordering a product from the Slaughter FX web site, we expect payment within 48 hours of purchasing.
Payment, Pricing & Promotions
There is a few ways you can pay for your items on the Slaughter FX web site.
1st: PayPal
2nd: Online Bank transfer
3rd: Private checks, bank checks and/or money orders. HOWEVER nothing will be released until funds have fully cleared into out nominated Slaughter FX account.
Slaughter FX price our products based on the buyers budgets and the costs to import the products needed to make your items. We do not and will not compete with other products/props out there in the market place. If you want cheap and nasty China products go to the $2.00 Stores around Australia. All our products are custom made in QLD.
Work and Prices


DEPOSITS - If you ask for a custom prop to be built of ANY size SLFX expects a non-refundable payment of 50% of the total quotation up front. This is non-refundable because we have to purchase all the products needed to get your job started. Final payment is to be made in FULL upon completion of work (NO EXCEPTIONS).

ACCOUNTS - SLFX DOES NOT under any circumstances run accounts for props or prop building. So please don’t ask.